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Ludy G United States of ...
We were unable to complete our tour because of weather conditions. Ketchikan has the highest rainfall for the entire state of Alaska which I was not aware of when I booked but I will say that this is a 'class act' outfit. They were more concerned about our safety than they were about their money, and because the winds got pretty strong as well as the rain, they decided it was not safe to fly. We were VERY disappointed, but they did everything within their power to try to book us on a later excursion that would still allow us to get back to our ship in time for departure, but the rain and winds just didn't cooperate. Our money was fully refunded and put back on our credit care within a couple of days. I would DEFINITELY book an excursion with TAQUAN AIR for the Misty Fjords National Monument Floatplane Tours again when in Alaska. This excursion's price was very affordable, and has the same guarantee as the excursions that are booked from the cruise line at about 1/2 the cost. They guarantee if it is their fault that you don't get back to your cruise on time and it's their fault, they get you to the next port. Also, guarantee you will fly or your money is refunded if it's no fault of your own.
the trip was awesome, scenery was spectacular. landing the plane on one of the fresh water lakes was a highlight. we always felt safe and had full confidence in our great pilot.
We loved the flight, the scenery, and the pilot. This was a highlight of our Alaska Cruise. It is expensive, but awesome!
This was one of the highlights of our two-week vacation. We were on an 8-seater seaplane and my husband got to sit in the co-pilot seat and was thrilled. The company was very professional and the pilot was very knowledgeable about the Ketchikan area. We landed on a lake in the middle of the wilderness. Altogether we were in the air about an hour. We booked the tour only two days prior to the excursion date. In the end, we had a difficult time confirming the trip and learning where our exact meet-up place was. Taquan Air never picked up the phone and I ended up having to google them to find another phone number. This was my only complaint. They need to better communicate with Viator or update their information with Viator. Otherwise this was great and cost a lot less than a similar trip offerred by the cruise ship.
Landing on the lake was amazing! A great way to be introduced to the vastness of Alaska. Personally I would prefer more discussion from the pilot rather than taped music.
We had perfect weather so visibility was great! Everything was smooth and easy. Beautiful sights
Great experience! a professionally run company. Our pilot was great and the view was fantastic. I would highly recommend this excursion.
It was a great experience, the pilot was very professional and the view from the high was incredible!
This tour gave us a real feel for the area around Keychikan and for the Alaska/Canada wilderness. The whole flight was aweinspiring. If in on a cruise in the area it is worth booking with Viator as they were cheaper than our cruise line and used the same local provider.
We enjoyed the float plane ride and knowledge of the pilot but the weather did not permit us to take the typical route thus the experience was somewhat lacking. We did land on the water but other than stand on the pontoon it was not that thrilling. The scenery was beautiful though more misty than the fjord implies.
never did Tracy Arm Fjord, Little narration by pilot, plane very uncomfortable poor visibility . overall very disappointing not worth the money
Didn't happen due to weather. That was unfortunate, except we were not notified and were waiting for pick up at least 30 minutes until we called them.
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