It was amazing! The staff were very friendly and helpful! It was the first time for us to go on snokerlying. And it was our first time to travel on a helicoptor. The view of the reef was amazing! My youngest son get to sit on the frong of the helicoptor, it was a wonderful experience for him.
Altamente recomendado, tuve la oportunidad de bucear en la Gran Barrera de Coral, una experiencia inolvidable. Los miembros de la tripulación fueron muy amables en todo momento.
Loved the experience
This was one of the highlights of our trip in Cairns while going to the Barrier Reef. The catamaran boat and staff servicing you were all extremely professional and entertaining at the same time. They really helped to make it a special event. Their first objective was to make you feel at home and then they wanted to make sure everyone was safe during this excursion. We visited two excellent snorkeling locations. The snacks and lunch provided were very tasty and good quality. Once again, they stressed how important safety was during this trip. They ensured that you had the right equipment and knew how to use it properly. I took my 85 year old parents on this excursion and they enjoyed snorkeling on the Barrier Reef. One more check mark next to the bucket list. Then the highlight was the exciting helicopter ride back to the Cairns airport. Great way to see the Great Barrier Reef from the air and see various aqua life. Transportation to and from the boat was excellent and prompt. Once again, highly highly recommend this trip to anyone in Cairns, especially looking for a new adventure.
The Tour itself is fantastic Helcopterride was great, glasbottomboat, too! There have been some mistakes happend in Organisation, Pick up has had a 45 Min delaly, Helicopter had to be changed technical problems so at the end it wasnt enough time on the reef!
Amazing! I highly recommend this tour. Friendly and knowledgeable staff.. a great way to see the reef, especially if you get see sick!
Everything went smoothly with this tour the pickup and drop off without a hitch, the helicopter ride was amazingly beautiful and fun, and the snorkeling as well was great. A must do if you go to Cairns!!
The tour was good but the reef is dead and brown.
Regardless of the weather, when all was well I still had a revised schedule that still delivered the best trip ever...thank you viator
This rating was difficult for me because right off the bat, Down Under Cruise and Dive were asking for money everywhere drinks, wetsuits, which you don't need, cameras, etc.. It really bugged us. We selected the all day cruise out and helicopter back w/Nautilus, the latter of which I HIGHLY recommend. In fact, due to unseasonable weather rough, rainy, the heli ride SAVED our trip.
On the way out, which takes at least 90 minutes, 3/4 of our boat was sick...and I mean sick, with the rest of the passengers simply green. The staff helped some, but it was a disaster due to weather. Very rocky. The first snorkeling area was rough and staff suggested many wear lifejackets, which wasn't conducive to floating on your stomach. Just take a noodle! The water was warmer than the air, and I didn't need a wetsuit even though I usually get cold.
Flying home was always planned, and required us to reserve weeks in advance since it fills up and only a few fit in the helicopters. If your budget allows it, DO IT, particularly if you're not much of a snorkeler. Even in bad weather, the view of the reefs is AMAZING, so I can only imagine what's it's like with the sun shining!
What bothered me the most was the nickel and dime approach to all the extras, even if weather was good. The lunch was okay, but most didn't eat much and the shrimp had to be peeled by the eater. A tip is to reconfirm your p/u location with the company. We were in Palm Cove and originally the choices didn't include our hotel but they all work together so check it out.
Finally, when I tried to confirm that the trip was still on we had rain, thunder and lightening all night w/o letting up, the phone rang then cut my line off. I suggest Viator recommend that each company should have a message on their machine rather than dropping calls before 7AM, no matter what the weather!